Kindly reconfirm the price and availability on whatsapp or call before placing the order.

Warranty Policy

Apple is providing 1 year offical warranty which is claimable from Apple offical service provider like Futuretech and Mercantile. Its a hassle-free warranty claiming process requires clients to contact Apple offical service provider directly with their product serial number.

Order and Pricing Policy

Independent Status

Applemac.pk operates as an independent trading entity. The company is not affiliated with, nor governed by, the corporate rules, regulations, or policies of Apple Inc.

Supply Chain and Pricing Adjustments

All products are imported directly from Dubai. Due to international market volatility, macroeconomic supply shortages, or major currency fluctuations, Applemac.pk reserves the right to cancel an order or re-invoice the purchase at the updated market price.

Cancellation and Refund Rights

In the event of a price adjustment or supply disruption, clients retain the absolute right to cancel their order. Upon cancellation, a full refund of the initial payment will be processed immediately without penalties.

Return Policy

If you have received an incorrect item due to human error, or an item other than what you ordered, you may use our return policy to exchange it for the correct item. Any payment difference will be calculated accordingly. Please note that our return policy only allows for exchange, not refund.

Important: Change of mind is not eligible for return. Customers must contact our support immediately or within 24 hours of receiving the item. If contact is not made within 24 hours, the sale will be considered accepted.

Delivery Policy

For items delivered to your doorstep, customers are responsible for verifying that the received item matches their order and is in the promised condition. We strongly advise opening and checking the product in front of the delivery staff.

Walk-in Sales Policy

Our return policy ensures customers do not receive damaged, broken, scratched, or counterfeit items. Customers are advised to open and inspect products in front of our sales representative or delivery person to verify the item's condition.

Note: This policy only applies to damages discovered inside the box before opening. Damages caused by customers after opening will not be covered, and APPLEMAC.PK will not hold any responsibility.

Accidental Order Policy

If you have accidentally placed an order, please contact our support immediately to cancel it. If the product has already been shipped or is in the delivery process, shipping or delivery charges will be deducted.

For accidental orders reported within 24 hours of receipt, 35% to 45% may be deducted depending on the item's condition. Orders not reported within 24 hours will not be eligible for this policy, and customers will be responsible for payment.

Disclaimer: APPLEMAC.PK reserves the right to reject accidental order claims for refunds or exchanges for safety reasons.

Change of Mind Policy

If you change your mind about an order, please contact our support. We offer exchange solutions for such cases, with a deduction of 35% to 45% to provide customers the option to purchase a more desirable item.